Renew And Recycle
Your Chipolos

Upgrade to the latest version of Chipolo at half price and send your old Chipolo PLUS or CARD back to us for recycling free of charge.

How It Works?

Your Chipolo PLUS or CARD will track your things for at least a year with no maintenance necessary. When the battery runs low, the Chipolo app will remind you that it’s time to renew and recycle your Chipolo.

APP REMINDER

The app will notify you that your Chipolo’s battery is running low and that it can now be renewed. You can easily replace your Chipolo with a discount in the app.

CHOOSE YOUR NEW CHIPOLO

Repurchase and wait for your new Chipolo to arrive. Connect the new one and remove the old Chipolo from the app.

RETURN OLD CHIPOLO

Send your used Chipolo back to us for recycling in the prepaid envelope you received with your new Chipolo.

Need Help?

Get in touch with our dedicated Customer Support team via online chat or email.

FREQUENTLY ASKED QUESTIONS

How long does Chipolo PLUS or Chipolo CARD last?

The PLUS and CARD models are designed to last at least a year with no maintenance necessary. To ensure the reliability of your Chipolo PLUS and Chipolo CARD, we would still recommend you renew it when the 12-month period is up.

Are the batteries replaceable?

No, the batteries in the Chipolo PLUS and Chipolo CARD are not replaceable. These models are designed for users that prefer a maintenance-free, water-resistant device with the option to upgrade to the latest model with a 50% discount.

In case you’d prefer to have a device with a replaceable battery, check out our Chipolo CLASSIC model.

How many Chipolos can I purchase through the Renewal program?

You can renew all the Chipolo PLUS or CARD that are active on your Chipolo account and are about to run out of battery. If you have 4 Chipolo PLUS or CARD, you’ll have the option to renew up to 4 different Chipolos separately or for one Chipolo 4 pack of your choice.

How often can I renew my Chipolo PLUS and Chipolo CARD?

Each Chipolo PLUS and Chipolo CARD can be renewed once per year. If you have multiple Chipolo PLUSES or CARDS on your account and you started using them at the same time, you will have a chance to renew them all at once. If you have multiple Chipolo PLUSES or CARDS, but you started using them at different times, you will have the option to renew them individually as their batteries run out.

Can the Renewal price change?

Some price adjustments over time are possible. However, we can guarantee that our Renewal program will always offer the best possible repurchase price.

Can I renew my Chipolo PLUS or Chipolo CARD for Chipolo CLASSIC?

Yes, you can choose to renew each Chipolo for either PLUS, CARD or CLASSIC. If your new Chipolo is a PLUS or CARD, you’ll again have the option to renew after a year. If your new Chipolo is a CLASSIC, the renewal program will no longer apply, since the battery on the CLASSIC can be replaced by the user.