Cookie Policy

Last update on: May 23, 2018

Chipolo and our third party partners, such as our advertising and analytics partners, use various technologies to collect information, such as cookies and web beacons as you browse our online services and apps (“the Services”) listed below:

  • chipolo.net;
  • app.chipolo.net.

Cookies are small text files. They are commonly downloaded to your computer or mobile device by websites that you visit. They enable the website to tag your device and recognize it as you move around the site (and potentially when you return at a later date) so that, for example you do not have to re-enter your password each time you move between pages of the website.

Web beacons (also known as tracking pixels, pixel tags or web bugs) are small image files commonly used for simple analytics and tracking of user actions like opening an email message.

How do we use them?

Where strictly necessary

The use of these cookies is essential for our Services to work. We use them for several purposes, depending on the product, including:

• Sign-in and authentication

When you use any of our Services requiring you to sign in, we store a record of your session information in a cookie on your device. You can also save your sign-in information so you do not have to sign in each time you return to the site.

• Storing your settings

Some of the settings you control on our Services require us to set a cookie to provide you with the relevant information or adapt the experience to you. These include storing cookie consent information for deciding what cookies and technologies we use when you visit our Services.

• Keeping track of information across sub-pages

When you provide information during your visit of our Services, we store the data in a cookie to remember what you’ve selected or entered across different subpages. Examples of this include saving your shopping cart content and information during the checkout process on our online shops.

For functionality

We use third party services to enhance the basic functionality of our website.

• Zendesk

We use Zendesk Chat to provide users with a live chat widget for contacting our support agents.

• SumoMe

We use SumoMe for interactive pop-ups, marketing list building and other similar features. For more information about cookies set by SumoMe, visit their support article.

For analytics

We use third party services for measuring how users interact with our Services.

• Google Analytics

For more information regarding the collection and usage of Google Analytics information, visit Google’s Data privacy and security page. You can opt-out of Google Analytics data collection browser-wide by using a browser extension “gaoptout”.

• Sendinblue

We use Sendinblue cookies for measuring the performance of our e-mail marketing campaigns.

For advertising

We use third party services for providing personalized Chipolo ads on different advertising networks.

• Google Analytics Advertising Features

We use Google Analytics Advertising Features to create remarketing audiences based on specific behavior, demographic and interest data and share those lists with Google AdWords. For more information visit Google’s Advertising Privacy & Terms. To opt out of personalized ads browser-wide, use a browser extension.

• Google Adwords Remarketing

We use Google AdWords Remarketing to help us deliver targeted online adverts based on past visits to our website.

• Google Adwords Conversion tracker

We use Google Adwords Conversion tracker which uses cookies to help us determine what people who clicked on our Google Ads end up doing on our site.

• Facebook Pixel

We use Facebook Pixel to create remarketing audiences and measure the performance of advertising campaigns served on Facebook. For more information visit Facebook’s article. To opt out of personalized ads account-wide, visit your Ad Preferences.

• FuelX

We use FuelX tracking pixels to measure the performance of our video advertising campaigns.

• Zemanta

We use Zemanta tracking pixels to measure the performance of our advertising campaigns.