You can add up to 32 items to Apple Find My, including shared items and accessories, like Chipolo. Google's Find My Device doesn't have a publicly stated limit for the number of Bluetooth devices you can add, but we have successfully tested it with more than 32 Chipolos added.

For the Chipolo app, we recommend adding a maximum of 6 Chipolos if you use an Android device and a maximum of 9 Chipolos if you use an iPhone. We suggest you add only those Chipolos where you need the extra features (like Call Your Phone) the most. Learn more here.

No. Chipolo POP works with one network at a time – either Apple Find My or Google's Find My Device. But don't worry! There are still millions of devices in each network to help you find your items quickly.

To switch between networks, you can reset the tracker by removing it from the current app (and the Chipolo app, too) and then reconnect it on another device. An extra bonus – POP makes a great gift, because you don't have to worry about which device the person you're gifting is using.

Using both networks simultaneously isn’t possible due to Apple and Google policies and inherent incompatibility between Apple Find My and Google’s Find My Device.

Chipolo POP works with either Android phones (Google’s Find My Device app) or iPhones (Apple Find My app).

To use your Chipolo POP on an Android phone, your device must be running Android 9 or later with Google Play Services installed.

To use your Chipolo POP on an iPhone, your device must be running iOS 14.5 or later. The latest version of iOS is recommended.

If you want to go beyond the basics, we recommend installing the Chipolo app, a free companion app packed with extra features. It works on both iPhones and Android phones, and it allows you to call your phone, take a selfie, change the ringtone of your LOOP, and more.

Chipolo POP works with the Apple Find My app on iPhones, Google’s Find My Device app on Android phones, and the Chipolo app on both Android phones and iPhones.

To use your Chipolo POP with Google’s Find My Device app, the Android phone must be running Android 9 or later with Google Play Services installed.

To use your Chipolo POP on an iPhone, your device must be running iOS 14.5 or later. The latest version of iOS, iPadOS or macOS is recommended. The Find Items app on Apple Watch requires the latest version of watchOS.

You can install the free Chipolo companion app to get extra features for your Chipolo POP on both Android phones and iPhones.

No, you only need one app to use Chipolo POP. If you own an iPhone, simply add it to the native Apple Find My app. If you own an Android phone, add it to Google's Find My Device app. This app is not pre-installed on all Android phones, so you might need to download it first.

If you want to go beyond the basics, we recommend installing the Chipolo app, a free companion app packed with extra finding features. It allows you to call your phone, take a selfie, change the ringtone of your POP, and more. This app is not necessary to make your Chipolo ring or check its last known location on a map.

The Chipolo app is a free companion app that offers additional finding features for your Chipolo POP. While the Apple and Google Find My apps help you find your things, the Chipolo app unlocks a whole new level of finding features, such as:

Call your misplaced phone: To make your phone ring when it’s hiding nearby, simply double-press your Chipolo POP.

Change the ringtone: Choose from a few different ringtones to make it easier to recognize your Chipolo POP's call.

Adjust ringtone volume: Adjust the volume of your Chipolo POP's ring to suit your needs.

Selfie button: Use your Chipolo POP as a remote shutter button for your phone's camera.

Yes. Each Chipolo is packed in its own box and can be used or gifted separately and by different people.

For example, a Chipolo 4 Pack is a pack of four individually boxed Chipolos. You will be getting four separate boxes of Chipolos that can be used by four different forgetful people.

You can return your Chipolos for a full refund to your original payment method within 30 days of receiving your order.

The order must be returned in good condition and must be packed in the original boxes you received your Chipolos in.

Chipolo does not cover any return shipping fees and reserves the right to decline refunds that are returned past the 30-day return period.

Please see our full policy at chipolo.net/pages/return-refund-policy for additional information.